Organizational Behavior and the Individual Essay

Organizational Behavior and the Individual - Essay ExamplePorter and Lawlers theoretical model on individual want is largely based on this theory, and identifies expectancy, instrumentality and valence as the critical elements of motivation. These elements atomic number 18 related to extrinsic and intrinsic motivational factors which include praise, recognition, incentives, etc and intrinsic factors are associated with an individuals psychological values associated with work, leaders and the self (Isaac, Zerbe & Pitt, 2001).This theory has been expressed through the MARS model by McShane and Glinow (2006, 2008) who describes individual behavior as a resultant of motivation, ability, role-perception and situational factors. Motivational activities at Verizon may be related to the critical elements of expectancy theory and heed to individuals material motivation in the salmagundi of external compensation and benefits achievement motivation through internal rewards and recognition, a nd emotional motivation through a great work place for the employees. These in crease influence individual performance shaped by extensive training involving simulation, classroom instruction, and on-the-job training that define individuals role-perception, create ability and cover situational factors such(prenominal) as product knowledge, soft skills, time and budget, facilities etc (McShane & Glinow, 2008). Verizons training plays a earthshaking role in attaining high customer satisfaction scores (Noe, 2008).McShane and Glinow quote, mickle rely on their ethical values do determine the right thing to do (2006, p.33). For this, they attribute utilitarianism, individual rights, and distributive justice as the important requirements to foster ethics in organization (2006, 2008). At an organizational level, its culture is one of the main spheres where business ethics can have a significant impact on organizational